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PCs with fscs 8.01 generally slow + slow starting applications
This is my first post and I recently started working with F-secure. I´m hoping to get som advice on troubleshooting. Tried to look in the old forum but the search function seems not to work?
My customer has many clients that experience this on the computers. I looked in action.log for problems but in the file there was a few "denies" for a couple of days, then all files/apps was allowed to connect in and out.
The settings in PMC 9.0 for application control is set to allow/allow.
Q1: I see some of the impacted apps displayed in the "unknown apps reported by host", if the apps are displayed in this list, and the settings are allow/allow, are they affected by "performance issues" anyway, if I do not make a rule for them?
Also, I looked at fa.log from another PC with problems, this is how it looked like:
2 5357/65613 15 2011.10.20 23:52:36 \Device\HarddiskVolume1\WINDOWS\system32\cxEditorsVCLD6.bpl
2 3153/25228 13 2011.10.20 23:52:36 \Device\HarddiskVolume1\WINDOWS\system32\dxThemeD6.bpl
2 2600/32904 15 2011.10.20 23:52:36 \Device\HarddiskVolume1\WINDOWS\system32\cxExportVCLD6.bpl
2 2669/34824 15 2011.10.20 23:52:36 \Device\HarddiskVolume1\WINDOWS\system32\cxExtEditorsVCLD6.bpl
2 5641/57308 13 2011.10.20 23:52:36 \Device\HarddiskVolume1\WINDOWS\system32\cxGridVCLD6.bpl
Could someone pls tell me how to "read" this file and what the 3 first "columns" mean? E.g. is the 3rd column how many times the file has been scanned?
As far as I can tell the impacted apps (exe-files) are excluded from RTS.
We are currently upgrading to a newer version but have thousands of PCs so I need to get the old ones to work better until they are ready for upgrade.
Any advice/tuning tips would be greatly appreciated!
Many thanks in advance!