générate Synchronization code on Ipad

Thixel
Thixel Posts: 1
in F-Secure KEY
Hello,
Y want to synchronize my fsecure key ipad with an other device.
Y buy 3 month premium on AppStore but when y clic on "power up synch" y Go to the AppStore And said to me "you are already subscribed" And y can't générate a synchronization code.
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  • Lauri_H
    Lauri_H Posts: 59 Former F-Secure Employee

    Hello Thixel,

    This does sound strange, can you try the code generation again, and if it doesn't work, please send us logs from the client. Open the menu, and open the "About". click or tap on the version number about 7-10 times, and then click Send logs when the button appears.

     

    ++lauri

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  • Chrissy
    Chrissy Posts: 438
    Hi Thixel! Did you manage to fix the problem? Let us know if you need more help!
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