Announcement: New Knowledge Base

4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.

I am using the PSB portal, the critical software updates do not seem to be working.

I installed F-Secure PSB Workstation Security 10 a couple of weeks ago.

 

There were a large number of out of date programs initially but after a few days of working on them I got them all current. The patches and updates rolled out very nicely.

 

Although for the last 4-5 days I have about 20 machines that seem to be stuck.

 

I can check on the client status page and it shows that everthing is current but in the PSB it show programs that are not up to date. I have tried rebooting the machines multiple times.

 

I can't see to get the client and PSB protal to sync.

Any troubleshooting ideas?

 

Best Answer

  • SeanVSeanV Posts: 38
    Accepted Answer


    Dear Powertoaster,

    We might need more information to further analyze the issue. Please feel free to contact our support team and provide more information so that our Technical Expert can analyze the case and give you a solution. Below is the link to contact our support team :-
     
    http://www.f-secure.com/en/web/home_global/support/contact
     

    Please feel free to contact us again should you need further assistance.

    Thanks.
    Best Regards,
    Sean Veloo

    ..........................................................................................................................................................................................................................
    Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.

This discussion has been closed.