Cannot get F-Secure PSB Workstation Security client to install fully.

powertoaster · October 2013

I have a single PC windows XP, that always shows the 'Virus and spyware scanning' as off. The PSB console shows the computer but never gets past the very old signature status.

Have tried re-installing several times. No luck.

Every other machine works perfectly.

Jayson · October 2013

Hi powertoaster,

Please try reinstall the program after running the Uninstallation Tool. If this doens't help, kindly contact support with the FSDIAG generated.

Thanks.

Best Regards,
Jayson

Vad · October 2013

Hello powertoaster,

Could it be so, that your XP machine has old CPU, which doesn't support SSE2? If yes, please, ask support for a hotfix.

This is a known issue with PSB WKS 10.00, and we have a special hotfix for it.

Best regards,

Vad

powertoaster · October 2013

It has an AMD Athlon XP 3200+, is that one of the problem CPUs?

powertoaster · October 2013

I just did a little research and that processor does not support SSE2, how do I get the hotfix?

Jayson · October 2013

Hi powertoaster,

Please contact Technical Support for the hotfix.

Thanks.

Best Regards,
Jayson

Cannot get F-Secure PSB Workstation Security client to install fully.

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