Signature verification problem on F-Secure Client Security 9.10

I have an error on one of my client. I get the following error on one of the client that is reporting to a policy manager server : The file C:\Program Files\F-Secure\Common\CommDir\policies\policy.bpf did not pass signature verification.

Accepted Answer

Comments

  • klauzserklauzser Posts: 44

    I am not sure why this issue has been tagged as it has given a solution. I guess I have to call you guys regarding this directly.

     

    Thanks. image

  • AndenAnden Posts: 1

    Seriously,

     

    Isn't there a solution to this? 

    This occurs to me as well. I have successfully installed hundreds of clients, but with a couple of clients i have recieved this message.

    Oh, and i have not reinstalled PCM.

     

     

  • VadVad Posts: 1,075 F-Secure Employee

    Hello Anden,

     

    Still, the most probable issue is wrong admin.pub on the client.

    So, I would propose to uninstall the product on problematic hosts using uninstalation tool:

    http://www.f-secure.com/en/web/business_global/support/article/kba/6640/k/uninstallation+tool/p/1

    In addition, please, delete

    HKEY_LOCAL_MACHINE\SOFTWARE\Data Fellows

    or

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Data Fellows

    registry (differs for 32-bit and 64-bit OS),

    and make sure that you don't have any admin.pub file in F-Secure and/or Windows/User(s) temp folders.

    After that repeat the installation providing correct admin.pub (push installation from PMC or MSI is best).

     

    Best regards,

    Vad

     

     

This discussion has been closed.