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I have issue with Juniper/Citrix Clients not able to launch and I found out that uninstalling the Web Traffic Scanning module does fix the issue.
What could be the reason for Web Traffic Scanning blocking the site data?
I also got the same problem which lead me to uninstalling Web Traffic Scanner. I want its feature, but due to this problem, I don't have a choice, but to remove it. Any suggestion?
> I have issue with Juniper/Citrix Clients not able to launch and I found out that uninstalling the Web Traffic Scanning module does fix the issue.
In case of Citrix, using the bigger keycode to install FSAV ESS 9.20, your users will be protected from web traffic on the terminal server side. Theroretically speaking, this means uninstalling workstation-local WTS is not a big problem, I think?
However, I have no knowledge of Juniper. Maybe submit an FSDIAG to F-Secure support of that problem. They are very responsive.
Thanks for the response guys, what is the usual process to raise a FS incident ?
You can submit a problem via this online form: http://www.f-secure.com/en/web/business_global/support/contact/request
Thanks, I have raise a support call with F-Secure via the link and submitted the FSDIAG logs from Policy manager server.
I will wait for the response and see what is the solution, however I have disabled the F-Secure Web TRaffic Scanner on the console and distributed the policy still it is getting block not sure why this behaviour is observed.
could all of you please state what OS and versions are involved in the problem?
We have fixed the issue, we had to disable the WebTraffic Scanner and Uncheck Scan for Cookie tracking option on the Policy manager.
Still it would be nice what versions are in use... WTS was changed several times...
Policy Manager ver 10.0 and OS windows 2008 Standard - Client - Windows 7 Sp1.
And Client Security is 9.31 I hope.
Please upgrade to PM 10.01 asap .
see Releasenotes of PM10.01
Are these their latest software updates? Thanks.