Products & Services
I have client with PSB Computer Protection and I would like to upgade them to Premium licence.
Do you have a solution for this situation od we have to wait till the current licences get expired.
Thanks in advance
This be done from the Partner Portal for yearly subscriptions. An existing Computer Protection subscription can be upgraded to a Computer Protection Premium subscription following these steps:
Log into the new Partner Portal
Click on ordering tab and choose SaaS
Click on +new SaaS order
Search for customer and choose them
Add reference number
Click on add products
Choose SaaS Upgrade
Select the subscription you want to upgrade
Select to what you want to upgrade it to
You will be taken back to the New Order page where you can see the price
Click continue and follow the instructions given.
Premium products contain certain components, such as software updater, that are not installed at all if using standard installer. For hosts to be upgraded to premium the software needs to be reinstalled for this reason.