Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
14.10 Security Premium isn't Premium
I have a ticket in, but it's taken two weeks so far and not getting anywhere yet. Not sure why this wasn't brought up in the first ticket, but now they're telling me the client I have installed isn't Premium, just Standard.
I have the Premium package in the Policy Manager. We are licensed for Premium. I only get one license, not one for Premium and one for Standard, so not sure where the disconnect is.
We need the content filtering to work for some off-site laptops. Right now we have no filtering for them due to the time this has taken to get resolved.
I was under the assumption that Standard and Premium were one client now, anyway, and the version was determined by the license.