Software Updater - Installation of service packs fail

Hello,
Why do service packs fail to install using the software updater?
See example below.
This is not on 1 pc but on all.
Is there a specific setting that needs to be made?
Thanks,
Klaas
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check the SWUP logs for details.
Reasons might be found in MS denying the update too.
check if they update manually without swup