Hello,I continually delete good files from the protection. How can I make sure that they are not automatically deleted by the AV? And how can I do so that they are not seen as viruses?
Upload the affected binary file sample here:
(Fill out the e-mail address and the short incident description fields, so you can get a written response from the lab when they have re-evaluated the event and repaired the false alam in the malware definitions database if needed.)
Best regards: Tamas Feher, Hungary.
thank you,the files are quarantined. How can I copy quarantined files? Where is the quarantine direcory?
Please have a look at this article on how to collect the quarantined files.