Firefox font size

I've looked everywhere to find the reason why in Firefox Quantum suddenly the Gmail interface was displaying a tiny font. Only the Gmail interface had this problem, that I know off. Other sites were working properly.

 

Update 22 August: almost all sites have the problem: Google, webmail clients etc. [Topic subject adjusted]

 

After a online search I found nothing usefull. It's not a zoom issue, I repeat not a zoom issue.

 

I started checking my addons one by one. Simply disabeling the F-Secure KEY addon for Firefox restored the font to normal. Turning the addon back on made the Gmail interface font unreadable again.

 

Is this a known issue and if yes what is the eta for a update/fix?

 

 

Best Answer

  • PiirisPiiris Posts: 17
    Accepted Answer

    Hi all,

     

    New add-on for Firefox, version number 1.3.4, was released couple of hours ago. It should have this problem fixed.

     

    Please let us know if this problem continues to happen.

Answers

  • Rbbiz1Rbbiz1 Posts: 24

    I've now also noticed the problem in a different webmail client and search engines. So not just limited to Gmail.

     

  • UkkoUkko Posts: 2,936

    Hello,

     

    Sorry for my reply. I'm also only F-Secure user (their home solutions).

     

    Just as my own feedback:

     

    -> situation is not pinned even for Firefox too.

     

    Probably such 'trouble' is valid for Google Chrome too. For example, I repeated trouble(?!) with Google Mail font-size under Google Chrome.

    And it is visible that even with HTML-mode of Google Mail -> there are differences with view of page (kind of full-size of window rather than some borders around as with disabled KEY addon).

     

    I think that something is added by F-Secure KEY extension(or feature of webkit browsers) as additional 'content' to page and it will break certain size of some elements. As result, pages where used something like percent-size (some percent of some element size) feature are potentially with 'changed' view (and it can be trouble view); or any other strange explanations for changes with view.

     

    Maybe it is good to contact their official F-Secure Support Channel (chat as example):

    https://www.f-secure.com/en/web/home_global/contact-support

     

    Thanks!

  • LakshLaksh Posts: 4,426

    Hi Rbbiz1,

     

    Could you please provide a screenshot of the font size when it happens?

     

  • Rbbiz1Rbbiz1 Posts: 24

    Fixed! Thank you!

  • hmm same problems

This discussion has been closed.