I have paid for a new 12 month subscription for FKey, but my new 12 month is not activated!!!

Bobsecure
Bobsecure Posts: 5
in F-Secure KEY

I have paid 126,38 sek for a new 12 month subscription but FKey app android and  PC subscription is not activated!

I have just 3 days left and when i try to pay again, it become an error saying that I have already paid for new 12 month subscription.

What is wrong?

Customer

Robert Blennerhed

dorothydean
1Like

Accepted Answer

Comments

  • Pavitra
    Pavitra Posts: 81 Former F-Secure Employee

    Hi Bobsecure,

     

    Welcome to F-Secure Community!

     

    Sorry for the experience you've had with the FS Key. I would recommend you to contact our Support Team via Phone or Chat here in order to resolve your problem.

     

    Drop me a line if I can do anything else for you

     

    Thank you

     

    Like
  • Bobsecure
    Bobsecure Posts: 5

    I called and I chat with fSecure and they couldn't help me at all!!!

    I have no time for this **bleep**. It should work when You have paid through Google Play for FSecure products.

    I have to find a stable solution for my important passwords 224 of them.

    No more subscription for Fsecure products through Google Play for me.

    I''m very very disapointed and it feels very amateur when talking or chat with FSecure support, I'm afraid.

    /Robert

    Like
  • Pavitra
    Pavitra Posts: 81 Former F-Secure Employee

    Hi Bobsecure,

     

    Thank you for your feedback. We have informed with our SupportTeam, the person incharge will get back to you to resolve the problem.

     

    Drop me a line if I can do anything else for you.

     

    Thank you

    Like
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