Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
Users suddenly become user SYSTEM?
We have a very weird problem since f-secure protection service for business is active on our systems.
Sometimes when i'm logged on, the windows desktop environment "refreshes" (like taskbar and windows etc. disappears, and appears again) and then the user is suddenly logged on as user SYSTEM.
When I look into the task manager I see that i'm still logged on myself, but in the start menu you see that windows recognizes me as SYSTEM.
The programs that i had open still shows installer when i look into the processes, but when I open new programs, the programs indeed starts as user SYSTEM. That's not good
I'm almost sure this is because of the f-secure software, because this is the only change in the last couple of months on our systems and I only have seen this strange behaviour since f-secure psb is active on our systems, or it must have been a recent windows update?
Can anyone help me with this?
As you can see in the task manager i'm logged on as 'Installer', but when I open the startmenu I see the user 'SYSTEM', and also when I run new programs like calculator they run as user 'SYSTEM'.