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PSB Computer Protection - error while updating status

Hello, 

 

iam getting the same error: "Error while updating status to SECURITY_PRODUCT_STATE_ON."

With F-secure

Computer Protection 18.4

Malware Protection 17.211.122

Browsing Protection 2.211.7392.4091

PSB 1.01.1447

Software Updater 3.00.2391.123

Common Component Framework 3.11.268

 

EDIT: Title

Answers

  • fedoolfedool Posts: 144

    Hello,

     

    Where do you see this error? Can you show screenshot, for instance?

     

  • HarmSHarmS Posts: 3

    Its a eventlog entry. 

     

    Log Name:      Application
    Source:        SecurityCenter
    Date:          8-5-2018 08:58:27
    Event ID:      16
    Task Category: None
    Level:        Error
    Keywords:      Classic
    User:          N/A
    Computer:      ----------
    Description:
    Error while updating  status to SECURITY_PRODUCT_STATE_ON.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="SecurityCenter" />
        <EventID Qualifiers="49152">16</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2018-05-08T06:58:27.189318600Z" />
        <EventRecordID>48330</EventRecordID>
        <Channel>Application</Channel>
        <Computer>------</Computer>
        <Security />
      </System>
      <EventData>
        <Data>
        </Data>
        <Data>SECURITY_PRODUCT_STATE_ON</Data>
        <Binary>02000000</Binary>
      </EventData>
    </Event>

  • fedoolfedool Posts: 144

    We have released Computer Protection 18.5 and it's rolling out now.

    18.5 has several fixes for security center integration - please check if 18.5 will fix this.

    Laksh
  • HarmSHarmS Posts: 3

    Just installed, it looks like it had been resolved. When you dont hear from me in a few days than the issue is resolved!

    fedool
This discussion has been closed.