After installing F-secure Client Security 13.10 (Windows 7 x32) i couldn't start Client Security the error was (Picture 1.) . I had installed Microsoft Visual C++ 2005, 2008, 2010, 2012 (Picture 2.).
Picture 1.Picture 2.
The problem was solved instaling Windows6.1-KB2999226-x86.msu from https://www.microsoft.com/en-us/download/details.aspx?id=49077
> The problem was solved instaling Windows6.1-KB2999226-x86.msu from> https://www.microsoft.com/en-us/download/details.aspx?id=49077
Shouldn't the pre-requisite check and if necessary, even the auto-download and auto-installation of that component be part of the F-Secure Client Security setup wizard?
Best regards: Tamas Feher, Hungary.
not solwed because i got new instalation error:0xc8000247
"The program can't start..." message appears, when the user attempts to open the Main GUI window of already successfully installed product.
Please, provide more details (and a screenshot, if possible), when and where did you get this installation error.
Thanks for the fast response. I got this problem when i install FSecure and try to start program. First i get fscuif.exe - System error...because api-ms-win-crt-runtime-l1-1-0.dll is missing… and then after trying to install Windows6.1-KB2999226-x86.msu I got Windows Update Standalone Installer massage Instaler encountered an error:0xc8000247.
I have 64 bit Win 7
I didnt succeed to insert screenshot in massage.
Please, try to install all missing Windows updates automatically. This should resolve your problem.
Thanks for the help. I solve the problem by manually instaled (downloaded) missing file that is connected with api-ms-win-crt-runtime-l1-1-0.dll...how to say. Automaticaly Win update didnt solve the problem, but manually did.