Announcement: New Knowledge Base

4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.

malware protection is off -why?

Why does PSB show malware protection as being off when my profile has realtime scanning turned on? This is for computer protection, the old protection shows that malware is turned on. I have verified in my client that is shows malware protection being on.


  • Hi,


    there is a bug currently in the client where is shows malware protection off, in case you have disabled the browsing protection. Do you happen to have that disabled in your profile.



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