Operating System which PSB support

Nada-Ismail2
Nada-Ismail2 Posts: 10
in F-Secure Elements Endpoint Protection

Hello 

 

1-I want to know if protection service for business support windows 7 32 bit ultimate or not ?

and if yes i'm trying to install it on this windows and it can't install so what is the problem there

2-what are all operating system which PSB support

 

Best Regards,

Nada

 

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Comments

  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Nada,

     

    May I know which F-Secure PSB product are you referring here? If it is Computer Protection, please refer here.

     

    If it is PSB WKS, please refer here.

     

    It would be helpful to know what is the issue you have with the installation in order to troubleshoot further. Is there any error message to share? Where is the installation halting?

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  • Nada-
    Nada- Posts: 8

    Hello,

     

    I have a network which has 43 devices each device setup protection service for business workstation software and protection service for business appears on some of these devices with x mark and need the key more than one time and i insert it then it need the key again and it doesn't work

    25463529_550216295319259_360387078_n.jpg

     

    and i setup the windows again as i think that the problem was from the windows but after i setup the windows nothing change


    So i want to know how can i solve this problem

     

     

    Best Regards,

    Nada Ismail

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  • fedool
    fedool Posts: 154 F-Secure Employee

    Please check your Service pack number. We support:

    Microsoft Windows 7, service pack 1 (all 32-bit and 64-bit editions)

     

    Most likely you have Service Pack 0 and need to upgrade to Service Pack 1

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  • Nada-
    Nada- Posts: 8

      Hello,

     

    What is the meaning of the service pack and how i know which service pack on my device

    and on another pc psb was installed and it work correctly but yesterday appear x mark on the same os

     

    Regards,

    Nada Ismal

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  • fedool
    fedool Posts: 154 F-Secure Employee

    This should help: http://elmajdal.net/Win7/How_To_Check_If_Service_Pack_One_For_Windows_7_Is_Installed_Or_Not.aspx

     

    If you still have a problem - I can check what's wrong with the installation in logs .

     

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