Browser extension doesn't work

JohnyJohnJohnyJohn Posts: 3
in F-Secure KEY

Hi everyone,

 

ever since the last update (around four weeks ago) the chrome browser extension of KEY has not been working. The symbol appears whenever a site asks for username and password. But when I click on it, nothing happens.

 

I deleted and reinstalled it several times. Does anyone else have the same problem?

Like

Comments

  • LakshLaksh Posts: 4,432 Community Manager

    Hi JohnyJohn,

     

    Could you please check the article about this issue here?

    Like
  • JohnyJohnJohnyJohn Posts: 3

    I just reinstalled it. After that it worked once and then stopped working again.

    Like
  • LakshLaksh Posts: 4,432 Community Manager

    Hi JohnyJohn,

     

    Have you tried to restart your browser or the device and check if the issue persists?

     

    Like
This discussion has been closed.

Other Links

F-Secure - For Home F-Secure - For Business F-Secure - For Partners

Visit the Community

Check our Forums or How-to & FAQs for advice or answers Help Forums How-to & FAQs

View User Guides

Refer to our getting started guides and product manuals F-Secure User Guides

Get Support

Talk to our Support and get answers to your questions F-Secure Support
© F-Secure 2020 | Terms and Conditions | Privacy Policy