Browser extension doesn't work

JohnyJohn
JohnyJohn Posts: 3
in F-Secure KEY

Hi everyone,

 

ever since the last update (around four weeks ago) the chrome browser extension of KEY has not been working. The symbol appears whenever a site asks for username and password. But when I click on it, nothing happens.

 

I deleted and reinstalled it several times. Does anyone else have the same problem?

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Comments

  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi JohnyJohn,

     

    Could you please check the article about this issue here?

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  • JohnyJohn
    JohnyJohn Posts: 3

    I just reinstalled it. After that it worked once and then stopped working again.

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  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi JohnyJohn,

     

    Have you tried to restart your browser or the device and check if the issue persists?

     

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