Unlock-button in the chrome browser extension doesn't work

JohnyJohn

Hi everyone,

 

the unlock-button in the browser extension doesn't work. When I click on it, nothing happens. I have deleted and reinstalled the extension, but to no avail. Is there any way I can make that button work? (I know that I can open the desktop app and unlock KEY. That also unlocks the browser extension. But it would be nice if the extension worked properly.)

 

Thanks in advance

Ukko

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@JohnyJohn wrote:

Hi everyone,

 

the unlock-button in the browser extension doesn't work. When I click on it, nothing happens. I have deleted and reinstalled the extension, but to no avail. Is there any way I can make that button work? (I know that I can open the desktop app and unlock KEY. That also unlocks the browser extension. But it would be nice if the extension worked properly.)

 

Thanks in advance

---

Hello,

 

Just as my own feedback (I'm also only F-Secure user):

 

--> With Firefox (55.0.3?!) also such situation;

And F-Secure Key extension also marked as "Legacy"-label (still);

 

--> I did not use F-Secure Key browser's extension previously... so I not sure -> does it works before?! Or always was such situation with "unlock-button under Key extension modal window";

 

Thanks!

Ukko

Hello,

 

Just as my feedback about situation (?) and latest Firefox 57 with F-Secure Key extension:

 

--> There already not visible any buttons "Unlock":

• when KEY is locked -> addon will trigger statement that "F-Secure KEY is locked" only;
• when KEY is unlocked -> addon will trigger ability and button "Lock" F-Secure KEY (which works);

--> F-Secure KEY extension normally works/installed with Firefox 57 (not marked as legacy/disabled).

But:

• during authorizing addon as pat of installation-flow -> it called as "the KEY Chrome extension" (under Firefox):

The KEY Chrome extension is not yet authorized to connect with F-Secure KEY. Please, enter the authorization code you have on the KEY 'Settings' menu:

 

And small point: with switch between 'authorize'-words^ and words "The KEY Chrome extension successfully authorized to connect KEY application." -> it merged between each other and start be partly broken view of latest statement.

 

Maybe extension/addon works good (even I did not use it and not sure about all points - but brief try-steps with normal result about potential autofill-features).

 

Thanks!