Dameware Mini Remote Control is being blocked in Firewall

Hi all,

 

I'm having a problem with my F-Secure Firewall blocking the access of using Dameware.

Currenly we are running on version 9 64-bit, and the default port is set to 6129.

 

So I've tried disabling the Firewall in our Policy Manager for the two computers that I'm playing with.

That works! When I enable the Firewall, it fails.

 

So what I've done so far is:

1. Created a Firewall Service named Dameware, marked TCP (6), set initiator port >1023, added responder ports 6129, 6130, 6131, 6132, 6133 and finally chosen Other well-known TCP services (6000). No extra filtering.

2. I've then on "mynetwork under Firewall rules added the service and set it to <=>. I did also add the HTTPS, not sure if that was recommended, but the ports was what I found here:

http://documentation.dameware.com/dmg/content/dmg_port_requirements.htm

 

What am I missing here?

 

Best Answer

  • BenBen Posts: 2,640 F-Secure Product Expert
    Accepted Answer

    Hello YoinkZ, 

     

    You could try to use the packet logging to pinpoint which package are still being dropped by our firewall. 

     

    Please refer to this article for more details.

Comments

  • Kind of embarrassed here!
    I did make sure both machines were updated with the edited policy and it didn't work.

    But now suddenly it works Smiley Frustrated... So I will use your solution next time, then I can see what's getting dropped. I guess I could also see in there what port is being blocked and then allow it if needed.

    Thanks.
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