CSP 12.31 NOT WORKING WITH WINDOWS 10 PRO

timoufti
timoufti Posts: 1
in Business Security

Hello,

 

I tried to install F-Secure Client Security Premium 12.31 at Windows 10 PRO and everything goes OK until the setup tries to remove temporary files and then shows popup which says "f-secure client security premium 12.31 setup wizard ended prematurely". User has administrative privileges, there is no other security software even windows defender is switched off.

 

Can you help me please?

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Comments

  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello, 

    In order to better investigate this issue, could you open a support ticket including an fsdiag of the affected machines?

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  • james26318
    james26318 Posts: 41

    If it is Windows 10 Enterprise 32-bit.. it can't installed?

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  • etomcat
    etomcat Posts: 1,319 Superuser

    Hello,

     

    > I tried to install F-Secure Client Security Premium 12.31 at Windows 10 PRO

     

    F-Secure corporate workstation protection products do NOT support "installation" per se. You can only send / push them from Policy Manager Console to the endpoints, install (unpack and local run) is not supported. What is your F-Secure Policy Manager version? The current edition is FSPM 12.40.

     

    Best Regards: Tamas Feher, Hungary.

     

     

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  • james26318
    james26318 Posts: 41

    Yes, i am using the latest version 12.40 - can we push the installation even if it is Windows 10 Enterprise 32-bit?

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