Cannot PING from one VLAN to Another

GCCSTAT

We are currently facing some connectivity issues with F-Secure Firewall connectivity.  We are unable to ping from one vLan to another. However, we can once we allow all traffic via F-secure.

Appreciate if you could assist us in sorting out these issues

 

Environment :

 

Windows 2016 Server OS

F-Secure Policy Manager  :V 12.40.8

Server Security Version   : V 12.11

Client Security                      :V 12.31

 

Vad

Hello GCCSTAT,

 

In default Firewall profile (Office) incoming pings are disabled. Did you try to create a Firewall rule, which enables pings in both directions?

 

Best regards,

Vad

GCCSTAT

yes I have tried it. But this happens to only one VLAN. which is Wireless VLAN. I can ping to other vlans like ipphone, servers, switches networks from my PC. 

Vad

Please, contact support. We will need Firewall debug logs collected on affected machine for investigation.

 

Best regards,

Vad

GCCSTAT

thanks, i have already open a ticket.