Upgrade will not start
we have some old installations with Antivirus for Workstation 11.60. I select the client, choose policy-based installation and install client security 12.30. Thena I've distributed the policy. Everything looks good. The client got the new policy and the Timestamp is updated.
But the installation does not start.
Policy Manager Version: 12.40
I can reach the policy manager via web interface.
What can I do? Is there a logfile for upgrades?
A-Grinkevitch Posts: 171 F-Secure Employee
We need fsdiags for further investigation: fsdiag from the Policy Manager host, host were Policy Manager Console fails to export msi (if that is not the same as the first one) and host with Antivirus for Workstation 11.60 that refuses to upgrade.
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