Email firewall only for outside mails, how?



We have a email firewall rule that reject a message if it contains a zip/rar attachment.


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I want this to only be used for outside communication. But I will still be possible to send email inside my



I have tried "Policy Routes" without any luck. So how can I fix this?




  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hi Christoffer,


    I tried to get more information regarding your question and for this, "Outbound" policy route need to be updated (empty by default): add the IP addreses of the SMTP sender host into policy route (System > Policy Routes).


    Once you have defined the policy route, edit the rule and use "Restrict processing to selected policy routes" and/or to "Disable processing for selected policy routes" option to include or exclude the rule for specific users or groups.



    Restrict processing to selected policy routes: outbound

    Disable processing for selected policy routes: default_inbound

  • Hi. 


    I cant find System - Policy Routes.

  • Can you please help me?

  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hello Christoffer,


    If you are still having this issue, kindly get in touch with our support team in order to troubleshoot this further.

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