Nest Protect not working with Sense

I have a few Nest Protect smoke alarms in my house. 

Now with the Sense I need to create a new wifi and therefore the Nests need to be set up again. 

The first one is fine. Works. 

When you set up a second Nest in your home, it will attempt to copy the settings from the first. 

This fails when on the Sense wifi - even if I disable all protections in the Sense iOS app. 

 

So I can only have one Nest Protect connected which is obviously not ideal. Especially since Sense was meant to work specifically with iot - and Nest must be some of the most prominent iot devices out there. 

 

Any my ideas on how to get this to work?

Comments

  • D-Fens2
    D-Fens2 Posts: 78

    strange, it worked with my two nests...

     

    btw, the setup-process for the second protect is really nice Smiley Very Happy

  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi maigaard,

     

    Please get in touch with our support team so that this can be investigated further. You can reach them via chat or phone as mentioned here.

  • Nest works fine with my Sense-Router. 

    Without problems.

    (2 Cams and 2 Smoke alarms)

     

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