issues with sense

D-Fens2

Hi, I noticed the following issues with Sense:

 

the Amazon App on my Xbox One won't update if the Sense Tracking blocker ist enabled. (it shows the spinning/load icon for >15 mins). After ist temporarily disabled it, the update is done is <10 seconds.

 

the second issues is skipping music streaming with my sonos play 1. this did not happen with the old wifi.

Ukko

Hello,

 

Maybe if you able to find "certain" domains (resources or so) which blocked by SENSE --> there can be useful to transfer it by F-Secure SAS:

https://www.f-secure.com/en/web/labs_global/submit-a-sample#sample-url

 

If it not possible to understand what URLs/domains/scripts (certain URL) is blocked by SENSE Tracking protection feature --> maybe you just able to add "more information" under description with (main domain) about situation.

 

I able to suspect that F-Secure Labs should to be with abilities to re-check it with F-Secure SENSE.

Or if not - they able to transfer it to F-Secure SENSE team.

 

Basically it should be transferred (or visible) from community - but anyway I decided to create this suggestion (as potential most brief step for potential 'next' troublesituations);

 

Thanks.

D-Fens2

thank you, I tried to describe the issues as best as I could.

 

regarding the steaming issues with Sonos: this happens with every service (tunein, napster, spotify), I clearly seems to be a wifi issue.

Unknown

Have you tried restarting, reseting or updating the Sonos?

Spotify etc. services work fine for me without a Sonos device.

Could you post Sonos device info like manufacturer, model etc.

Laksh

Hi D-Fens2,

 

I have passed on your feedback to the SENSE team. If you happen to have any URL for the Xbox update, I can help to pass it to the SENSE team. They are investigating both the Xbox and the Sonos issue.

 

D-Fens2

changing the wifi channel did fix the skipping music for a few hours, but now It's pausing/loading again.

I tried the channels 1, 6 and 11.