Autofill for Chrome frequently not working/requires recopy of authorization code

VarkhanVarkhan Posts: 5
in F-Secure KEY

Hi guys,

 

I've been using the Chrome extension (Windows 10) for a while and it's started behaving strangely.

 

Often (not every day, but more than once in a week), the extension doesn't autofill after startup. After some trial and error, it appears I need to recopy the authorization code, although it isn't immediately advertised by the extension's icon. It is if I stop Chrome and restart it.

 

Survivable but quite annoying.

 

Best regards

V.

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Best Answer

  • LakshLaksh Posts: 4,428
    Accepted Answer

    Hi Varkhan,

     

    May I know what is the version of Key installed on your device?

     

    I also found a KB article regarding the autofill functionality not working in the Chrome browser. Have you tried to reinstall the extension in Chrome and check if the issue reappears?

    1Like

Comments

  • VarkhanVarkhan Posts: 5

    Hi @Laksh,

     

    Version is  0.9.9.7

     

    I'm deinstalling and reinstalling it now to test.

     

    Best regards

    V.

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  • VarkhanVarkhan Posts: 5

    Hi @Laksh,

     

    It seems reinstalling worked, at least I haven't had the behavior since Monday.

     

    Thanks
    Best regards

    V.

    Like
  • LakshLaksh Posts: 4,428

    Hello Varkhan!

     

    Great to hear that the issue is resolved. Appreciate the update!

    Ukko
    1Like
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