F-Secure, Outlook, Swyx

hi,

 

I have a problem with Outlook addin from Swyx Communicator, every time after the restart PC, when I am opening Outlook I am getting security message from Outlook. Message says that a programm want access to my Address Book, swyxit addin, and it also says that my antivirus is not up-to-date but it seems to be updated. Does someone know any solution how to remove this windows without deactivating "Programmatic Access Security" in Outlook? Problem appear at like 300 machines.

I have already tried with updating F-secure, putting programms in Application Contron in F-Secure and with many GPO's in Windows.

Comments

  • LakshLaksh Posts: 4,432 Community Manager

    Hi MiroslawJ,

     

    Can we get a screenshot of the message which says the AV is not up-to-date? Which F-Secure product is installed on these machines?

     

  • MiroslawJMiroslawJ Posts: 3

    Hi Laksh,

    here is the information that I hope you requested

     

    http://imgur.com/a/LL6wU

     

    I dont see the possibillity to upload a picture thats why I have put it on IMGUR

     

     

     

  • BenBen Posts: 2,640 F-Secure Product Expert

    Hello MiroslawJ,

     

    F-Secure looks indeed up-to-date. Could it be that the problem is between Swyx addin and Outlook rather than with F-Secure? In practice the Outlook warning message seems to be very generic and mentioning the AV simply as a possibility.

    See this old Microsoft article.

     

    Do you still get the same error with only Swyx(and not F-Secure) in place or only F-Secure (and not Swyx)?

  • MiroslawJMiroslawJ Posts: 3

    Hi Ben,

     

    Without Swyx addin I am not getting any error at all, but it doesn't matter if F-Secure is installed or not - the error appears.

    Tho I thought F-Secure should give kind of signal to Outlook that there is antivirus and it is up-to-date.

     

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