Cannot start start session - android pocket device

Hello folks,
I pay for a premium license for my computer and tablet.
Now, it's the first time I'm trying to use f secure key with a small android device.
It's a samsung GT-S5312C galaxy pocket neo duos, with a tiny screen.
I miss the buttons in the UI for first time using fsecure key.
How should I handle this situation?
I can't log in at all.
Michel J.
Comments
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Thank you for your reply, Laksh.
It's an android 4.42; I cannot login to Key.
The attached pictures show what I can see on initial screens.
I miss the ok/connect buttons.
Michel J.
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Dear Laksh,
this is the problem: there is no button to proceed.
I am stuck after typing a master password or code for connecting devices.
How should I proceed?
Michel J.
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Dear Laksh,
have you you seen the screen shots I have attached in a previous post?
The app initializes with both buttons to put a master password or connect to a device.
After that, going in one way or another, I can't see any OK-PROCEED-CONNECT button.
I just cannot complete the second step to initialize the software.
I am stuck there and cannot proceed.
What should I do?
Michel J.
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Hi Michel J,
Yes, I saw your screenshots. It is recommended to get in touch with our support team via chat or phone so that they can investigate this further.
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This is a problem with screens with small resolution e.g. 360 x 480. The chat or phone can't help with this issue. Optimizing the app for smaller resolutions would fix this. Thank you!
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