Manual scan + report ?

GuillaumeBGuillaumeB Posts: 2
in Protection Service for Business (PSB)

Hi

 

I'm french and I've a PSB . A scan is periodically programmed but when I receive ths report, it said that the details aren't uploaded to the portal, so I've to go on each computer ...  : "Une infection a été détectée pendant une analyse manuelle. Les détails du rapport de l'analyse manuelle n'étant pas chargés sur le portail, vérifiez le rapport sur l'ordinateur." (sorry, it's in french)

 

Is there any idea that I can receveid the details on my mail address or possibility to see them in the psb portal ?

 

Thanks ...

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Best Answer

  • PetriKuikkaPetriKuikka Posts: 189
    Accepted Answer

    Hi,

     

    unfortunately with the current client version it is impossible to get those details to portal or to email.

     

    We are working on fixing this in the upcoming new client.

     

    Petri

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