F-Secure client secutiry blocks DNS queries to my internal servers, including fsecure policy manager

Hari-Seldon
Hari-Seldon Posts: 5
in Business Security

Hi. This problem started today. All my clients can't resolve some of my internal addressed because f-secure blocks the query. Worst is that even my internal fsecure policy manager is blocked, so I can't distribute a policy with DNS query filtering disabled to unlock this situation.

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  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello,

    in order to better investigate the issue you are facing, your request has been escalated to our ticketing support system. A support agent will get back to you by email on the email address with which you registered to our community.

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  • Hari-Seldon
    Hari-Seldon Posts: 5
    As a temporary solution, I can add the resolution to my policy manager server in windows hosts file. Doing so, the client can reach the policy manager and download the new policy with DNS filtering disabled.
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