URL 4SHARED dont work with F-Secure

Hi,

 

After installed F-Secure in a customer machines, the URL 4SHARED.COM dont work. The URL its not blocked, but when you try access the page, just take a long time and dont show the URL, neither show the F-Secure block page.

 

Already sent the URL to F-Secure Sample.

I realize the only way to get the page is disabling the AV.

  

Any suggestion?

 

Bet Regards,

 

Roberto Chu

Best Answer

  • RobertoSilvaChuRobertoSilvaChu Posts: 33
    Accepted Answer

    Hi,

     

    I opened a ticket and F-Secure answered:

     

    Thank you for your submission.

    We managed to find the issue and it should already been resolved now. This is due to a URL that was used by 4shared mistakenly rated as malicious. However, this is now fixed.

    Do let us know if the issue still persist on your side. Thank you.

     

    Solved the issue.

     

    Thanks,

     

    Roberto Chu

Comments

  • LakshLaksh Posts: 4,432 Community Manager

    Hi RobertoSilvaChu,

     

    Is there any update from the case you opened? Has the URL been accessible again for you?

  • LakshLaksh Posts: 4,432 Community Manager

    Great news! Thanks for sharing the update and glad to know that the issue is resolved now.

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