Voucher not validate

I had to reinstall the software but the voucher says it's expired. I have a QR code from my last use but it does not work . I do not have access to all my passwords , urgently need help. Thank you


  • Hello @Laksh,


    I had to format my computer and restore my iPhone. All my devices are disconnected from the software. How do I activate my voucher again and how do I recover my passwords ? I own a QR code but it does not work well. Please , I'm getting worried. Awaiting return.



  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi ArthurPadua,


    Have you already opened a support ticket with us for checking on this issue? This will need to be checked further with our support team.

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