Voucher not validate

ArthurPadua

I had to reinstall the software but the voucher says it's expired. I have a QR code from my last use but it does not work . I do not have access to all my passwords , urgently need help. Thank you

Laksh

Hi @ArthurPadua,

 

As mentioned in this post, do you have another device with the premium code?

ArthurPadua

Hello @Laksh,

 

I had to format my computer and restore my iPhone. All my devices are disconnected from the software. How do I activate my voucher again and how do I recover my passwords ? I own a QR code but it does not work well. Please , I'm getting worried. Awaiting return.

 

Thanks.

Laksh

Hi ArthurPadua,

 

Have you already opened a support ticket with us for checking on this issue? This will need to be checked further with our support team.