Email & Server Security quarantine false error message

Sebastian_R Posts: 1 Former F-Secure Employee

Products affected: Email & Server Security

Problem: Quarantine is not available.


Visible effects: User gets a false error message via email stating that the quarantine is not available, or does not exist. Upon investigation in the web console, everything is working properly as it should.

Workaround: If you encounter this issue, please contact support to obtain a hotfix.
ETA: Currently the fix is provided by case basis. Contact support for assistance.


Internal reference: CTS-97885