Windows 10 and Client Security Premium 11.60...

Aquaflow
Aquaflow Posts: 11
in Business Security

I have been upgrading systems from Windows 7 to Windows 10 and the CSP client 11.61 seems to function normal post upgrade.  I just installed a new system with W10 and tried to put this client.  Is 11.61 compatable with a clean install of 10?

 

 

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  • RobertoSilvaChu
    RobertoSilvaChu Posts: 33

    Hi,

     

    To Windows 10, its recommended uses CS 12.10 instead CS 11.xx, because the CS11.xx into Windows 10 its not approved by F-Secure:

     

    Supported plataforms for Client Security 11.xx:

    Operating systems

    • Microsoft Windows XP (32-bit editions only)
    • Microsoft Windows Vista (all 32-bit and 64-bit editions)
    • Microsoft Windows 7 (all 32-bit and 64-bit editions)
    • Microsoft Windows 8 and 8.1 (all 32-bit and 64-bit editions)

    Supported plataforms for Client Security 12.10:

    Operating systems

    •     Microsoft Windows Vista (all 32-bit and 64-bit editions)
    •     Microsoft Windows 7 (all 32-bit and 64-bit editions)
    •     Microsoft Windows 8 and 8.1 (all 32-bit and 64-bit editions)
    •     Microsoft Windows 10

    If the Windows shows BSOD or anything same, the F-Secure will not give any support because its not approved. So its really recommended you update to 12.10.

     

    Best Regards,

     

    Roberto Chu

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  • Aquaflow
    Aquaflow Posts: 11

    Great! How do I get it? I have sent emails to sales with cust info, but nothing...

    Is F-Secure still a live product? If so, why doesn't someone from sales reach out to me?

    Clay Goss, Aquaflow Pump and Supply

    xxx-xxx-xxxx

    [email protected]

     

    EDIT: Removed Personal Identification Information

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  • RobertoSilvaChu
    RobertoSilvaChu Posts: 33

    Hi,

     

    You need  contact with your reseller (who sold the F-Secure to you) and send to him your old license (where have the version 11.60 - Its a PDF file where have all information about your product, such as you company name, who sold to you the F-Secure, number of licenses, etc) and he will check your information and regenerate the new license and send to you.

     

    If you dont bought F-Secure by reseller, my suggest is contact directly F-Secure and do the same step:

    - Send to F-Secure your "old" license and ask for the new license.

     

    Best Regards,

     

    Roberto Chu

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