F-Secure KEY not starting up on MAC El Capitan

RichardDRichardD Posts: 8
in F-Secure KEY

For some reason when I click on the icon, nothing happens, the F-Secure Key app just blinks, no crash or anything, nothing happens.  Anyone else finding this behaviour?

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  • LakshLaksh Posts: 4,442 Community Manager

    Hi RichardD,

     

    May I know which version of Key is installed on your Mac? Is this a first time installation of Key on your Mac?

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  • RichardDRichardD Posts: 8

    The very latest version as it offered to download the new version only the other day, which I duly did.  Thanks

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  • LakshLaksh Posts: 4,442 Community Manager

    Hi RichardD,

     

    In that case, please open a support ticket so that this can be troubleshooted further.

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