Key updates - Update demanded every time I open the program.
BigAlinSK1
Posts: 4
in F-Secure KEY
The latest F-Secure Key update is driving me bonkers. I've updated twice and I still keep getting a message that there's a new update. I have installed it! Twice. Why does it...
<Snip
This was cut and pasted from a previous forum thread. It describes my problem exactly. It also illustrates that it is a known problem and that I have sought help via the Forum Search.
It does not inspire confidence in a program to which a great deal of sensitive information is entrusted.
Please - why is the system not completing the update as it has done previously? I have made no setting changes to the Windows 10 pc.
Date 07/06/16 Time 18:59 (UK Brit Summer Time)
Version 4.3.108
Last synchronisation 2016-06-07 18:58:15
Please Advise.
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Accepted Answer
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zer0ring
Posts: 2
Hi BigAlinSK1,
I was experiencing the same problem for several days, I hadn't the time to address it until just now, issue solved by:
- Download the latest version (curr v key_win_4.3.121) for your OS
- Quit F-SK (r-click tray applet & choose Quit)
- Install the application using the MSI package
- Approve escalated privileg when asked
- Click OK to end process when complete
- Start F-SK & unlock with master pword
- Click Help > About to verify version
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Comments
Thanks for the response. What you say makes sense, I will give it a go and see what happens.
I am still concerned that a program for which I have paid, and to which I am entrusting a significant amount of sensitive info, should be repeatedly shown to be buggy!
Cheer
Al.
I have been busy, and have not had time to work on the PC since. This means that I have not tried the proposed solution. When I logged on to F-Secure Key today the update pop-up appeared, but this time the update went through completely and trouble free. No more nag screens!
Al.
Good to hear. FYI: latest version is v4.3.123, you can check yours in F-Secure Key > Help.
Download latest version here: https://download.sp.f-secure.com/key/f-secure_key_win.msi
Thanks zer0ring. It was the latest version that updated the other day. It is strange why I had troubles with one of the intervening versions. It is all in order now, so I will get on with life and not ponder it too much.