Exchange2010 & Css FNP/SCIP error 10

Markovic

Hi,

 

We have on the Content Server Scanner this erro message in log file :

 

 F-Secure Anti-Virus for Microsoft Exchange Real-Time Scanner cannot connect to F-Secure Content Scanner Server on 127.0.0.1 [defport: 18971] due to error FNP/SCIP error 10. Couldn't send the SCIP/FNP request to the server

 

We must restart f-secure services to resolve this message, if we don't do that we have many mails you are block by css !

 

For the moment the don't have respond from f-secure support

 

Than you for your help !

 

 

Houdini

Do you have all hotfixes installed?

Markovic

Yes the last hotfix is already installed (hotfix 4)

Houdini

Ok, the problem could be if css is somehow broken.
Tomorrow we are releasing new css update, which will replace old one. Let's see if it'll help

Markovic

I don't see the any hotfix or update !?

 

 

Houdini

Its is ready but stuck somewhere in release queue. I ll talk to release team.

Markovic

No news for update !?

 

Houdini

It is released. Make sure that fsavsd.exe in  F-Secure/Content Scanner Server got  7.50.130.0 version and check if problem persists.

Markovic

The version is 7.50.130c and unfortunately the problem persist

Houdini

Sad =(
Then you must call support. We need fsdiag for proper investigation

Markovic

it's already the case
But not better 

 

Vad

Hello Markovic,

 

We have ESS 12.00 coming soon. If you wish, you can try ESS 12.00 RC already now. It can be downloaded from the partner portal. But please note, that if you are using centralized management, you will need to upgrade your PM to 12.10 RC level as well.

 

Best regards,

Vad