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E-Mail And Server Security only scores SPAM Confidence leven zero (0) or nine(9)
MarcoKobe
Posts: 1
Hi All,
we are using E-Mail and Server security 11.x
and activated the spam controll for some time now (some months) we just discovered that the spam filter only qualifys messages as 0 (non spam) or 9 (highest level of spam)
there are no messages qualified in between.
the problem is that some of the 1% level 9 spam are false positives. and should not be ringing any alarmbells.
for my logic to be Level9 classified (highest level) spam the mail should be comming from a nigerian king that promise me 2 million (USD) worth of viagra and rollexes if i pay him 1000US Dollar in advance for transportation costs.
It's almost impossible to scan 200.000 mails and only classify mails with 0 and 9 and noting in between.
Spam Scanner statistics | |
| Spam scanner version: | 1.1.264 |
| Number of processed messages: | 219,044 |
| Last updated: | 3/9/2016 1:32:31 PM |
| Database version: | 2016-03-09_01 |
 | Spam confidence level: | Number of messages: |  | |
| 0 | 217,063 | |||
| 9 | 1,981 |
Answers
Hello MarcoKobe,
Please, contact support. We need more details for investigation.
Best regards,
Vad
We're experiencing the exact same issue. Emails are either ranked 0 or 9.