Passwords not syncing

Hi,

 

I have problem with key. I changed one password on win7 pc yesterday and it hasn't updated to my other devices. I read somewhere that there should be a sync now button somewhere but I can't find such anywhere?

 

Also I wonder why there is a text "KEY FREE Subscribe now!" under Lock button on my win application. Even though under Subscription button it says that my subscription is active and valid.

 

Any idea what's wrong?

Best Answer

  • ChameniChameni Posts: 235
    Accepted Answer

     

    Hello Tahmis,

     

    Related to this, did you purchase a Premium key before? If yes, can you send me a private message with the purchase details? Only premium key will allow you to synch the passwords with other device you have. For more information you can refer here. Based on your description it looks like you are using the Free Version of F-Secure key. Please check and revert back to us.

     

    Thank you.

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