Announcement: New Knowledge Base

4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.

Change licnse key from portal?

mshelburne1993mshelburne1993 Posts: 12
in Protection Service for Business (PSB)

Hi,

 

We hve two computers who inadvertently got installed with the wrongl icense key of another ofo ur cusotmers. Is there a way to change the license of an Endpoint via the portal and not have to touch the machine?

 

 

Thanks!

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Best Answer

  • NickJNickJ Posts: 29
    Accepted Answer

    No, this isn't possible.

     

    You will need access to the machine in order to change the subscription key.

     

     

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Comments

  • etomcatetomcat Posts: 1,312

    Hello,

     

    If you are talking about F-Secure PSB, in the new styled green-black webportal GUI, there should be a small round button with 3 dots in it. If you click that, a line should pop up, offering to add a new subscription key.

     

    Best Regards: Tamas Feher, Hungary.

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  • mshelburne1993mshelburne1993 Posts: 12

    I thought as much, thanks for the reply.

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