Change licnse key from portal?

mshelburne1993

Hi,

 

We hve two computers who inadvertently got installed with the wrongl icense key of another ofo ur cusotmers. Is there a way to change the license of an Endpoint via the portal and not have to touch the machine?

 

 

Thanks!

etomcat

Hello,

 

If you are talking about F-Secure PSB, in the new styled green-black webportal GUI, there should be a small round button with 3 dots in it. If you click that, a line should pop up, offering to add a new subscription key.

 

Best Regards: Tamas Feher, Hungary.

NickJ

No, this isn't possible.

 

You will need access to the machine in order to change the subscription key.

 

 

mshelburne1993

I thought as much, thanks for the reply.