Not enough space to synchronize

Jassu Posts: 43 Observer

Since this morning the Key has been giving me the following error. Funny that on my HD theres nearly 100GB free space available on all partitions.


So whats this?


Operating system : Win 10 64bit

Key : 4.3.108not enough space.JPG


  • Jassu
    Jassu Posts: 43 Observer

    Updated Key to 4.3.117 - same problem still exists.

  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello Jassu, 


    I'll send you a private message in order to try and resolve this problem.

  • JaSu123
    JaSu123 Posts: 1

    I have exactly the same problem. Please let me know if there is any solution.

  • Jassu
    Jassu Posts: 43 Observer

    They asked me to do a full reinstall - did not help.

  • Pate
    Pate Posts: 2

    Any solutions?

    I am not able to sync/connect my new laptop due to this stupid error.

  • Chameni
    Chameni Posts: 235 F-Secure Employee


    Hello Everyone,


    Currently we're checking with our higher level support agent regarding this issue and we will update accordingly once there is an update about this error message.


    Thank you.

  • Chameni
    Chameni Posts: 235 F-Secure Employee


    Hello Everyone,

    Please open a support request in order to investigate further on this issue.  Please include the log to your request so that our support agent can check further.

    You can get the log from below path :
    Windows: %LOCALAPPDATA%\F-Secure\Pwmgr\Pwmgr.log
    Mac: ~/Library/Application Support/F-Secure/Pwmgr/Pwmgr.log


    Please do send me a private message with the Ticket/Reference number once you've open the case in order for me to follow up.

    We appreciate your comprehension with the matter.


    Thank You.


  • Jassu
    Jassu Posts: 43 Observer

    Have anyone got any help through support? This living without syncing is quite frustrating when you are managing around 200 useraccounts Smiley Sad

  • StigSivertsen
    StigSivertsen Posts: 2 New Member

    I'm experience the same problem on win10 64bit. The application is useless and if this not fixed asap I will find another password manager!


  • Jassu
    Jassu Posts: 43 Observer

    Nearly 2 weeks have passed and total radio silence on F-Secures side Smiley Sad The problem still persist...


    Looks like there's new version released, F-Secure Key 4.3.119. However the issue still exists (at least on my setup).


  • Perfect! I updated the software on my Android device, added test record, and the sync with Win 10 started to work again (I updated Windows client earlier today).


  • THof
    THof Posts: 5



    With the latest (and signed) update, it worked for me, following the steps described below (I had cleaned all my local data on my PC on a previous attempt):

    - update the android application

    - add a temporary useless password to force upwards sync

    - update the PC application

    - follow the "connect devices" procedure to add my PC as a new device...


    CPU usage at 0% when idle now, so... that's good!





This discussion has been closed.
Pricing & Product Info