Clients are not updating from F-Secure linux server
I have installed F-secure policy manager on a ubuntu server and server is working fine.Server has the latest updates but clients are not getting updated from the server.Please see the screenshot attached.Firewall is off ,reset the database from the server side and the client side,reinstall the client without any luck.Any Suggestions?
You failed to tell us about the exact product versions in use (Linux, Windows, F-Secure Policy Manager and F-Secure AV protection at the endpoint).
You also need to consider that FSPMS uses 3 major TCP ports:
Host port (default 80)
Console port (default 8080)
Web reporting port (default 8081)
The clients need to access "host port" for updates and centralized management. Sometimes, accidentally sysadmins specify the console or wr port instead.
Another possibility is that access works in the web browser on the client, as the browser uses implicit (AD or firewall derived?) proxy authentication. Meanwhile, F-Secure Automatic Update Agent would need explicit proxy declaration in the "Connection" section, but that is not provided or only partially.
Best Regards: Tamas Feher, Hungary.1 1Like
Thanks for your reply
host port is 807
admin port 808
web port 8081
policy manager server version is 11
client security 12
OS is ubuntu
as i mentioned earlier everything is working fine except updates.screen shot was taken from a client machine and it says policy manager is working fine including ports.only problem i have is clients are not updating from the server.no proxy server.
> policy manager server version is 11
> client security 12
That combination is not possible, because FSAV CS 12 needs FSPM 12. Please upgrade Policy Manager from v11 to 12.00 and then re-install the endpoints, if normal operation doesn't commence.
Best Regards: Tamas Feher, Hungary.