Unable to access Server Security console from another server - IE11

alsimmo
alsimmo Posts: 38 Observer
in Business Security

Hi,

 

A couple of servers have access to the Email and Server Security console to check for messages than have been caught.  This has been working fine from the remote servers however I've upgraded to IE11 and now unable to access the remote console.  I've installed the F-Secure Web User Interface 1.50 Hotfix 100 but I still have this issue.  Does anyone have any idea how this could be resolved?

 

To note I'm able to access the local Server Security console from that machine.

 

Regards,
Al

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  • Vad
    Vad Posts: 1,089 F-Secure Employee

    Hello alsimmo,

     

    > To note I'm able to access the local Server Security console from that machine.

    Do you have IE11 on it as well?

     

    Anyway, please, contact support. We need more details for investigation.

     

    Best regards,

    Vad

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  • alsimmo
    alsimmo Posts: 38 Observer

    Hi Vad,

     

    Thanks for your quick reponse.

     

    I only have IE11 installed on the machine that I'm using to connect to the Email Securiy server.  The email server itself has IE10 installed on it.

     

    I've logged a call with support.

     

    Regards,
    Al

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  • Vad
    Vad Posts: 1,089 F-Secure Employee

    Thank you. The thing is that hotfix can report successful installation, while really the fix was not fully applied, for example, if you start the installation by non-admin user.

    So, we'll need some additional info from your server to check was the hotfix really applied or not.

     

    Best regards,

    Vad

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