Announcement: New Knowledge Base
4 June 2020: We are pleased to announce the launch of a new Knowledge Base, Changelogs for Business Security Products, where you can find more details, such as bugfixes or new features, about the most recent releases of our business-related products.
Gatekeeper brings Server 2012 to a total halt
One of our virtual Windows Server 2012 R2's (a Terminal Server) has blocked completely, for the second time in a week. I was forced to reboot the server, and even that did not go very easy.
From Event Viewer: "The description for Event ID 1 from source F-Secure Gatekeeper cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."
The error happened on a Saturday night, and turned up every minute in Event Viewer all through the weekend. The error always refers to a file (apparently that's blocking some scanning?), this file changes over time.
Anyone has any ideas what is happening here? It has been two Monday mornings where an entire company could not log on to the Terminal Server due to this problem, so I'd hate this to happen again next weekend (though this time I'll check for it on Sunday).
Product: F-Secure PSB Server Security 11.00 build 236 ; F-Secure Anti-Virus 9.51 build 184 .