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Issues after virus defenitions update

MS windows 7 with F-secure client version 12.

Today, after F-secure has been updated, several installed applications do not work anymore: vmware vsphere client, remoteng (sql-integration), sql-server managementstudio. All applications have a connection with SQL server.

Are ther any issues with F-secure?

Kind regards,

Edwin

Best Answer

  • EdwinBenninkEdwinBennink Posts: 2
    Accepted Answer

    Hi Tamas,

     

    thanx for your reaction.

    The issue has been caused by the vmware horizonview client.

    F-secure has not been involved in this ons.

     

    Kind regards,

    Edwin

Answers

  • etomcatetomcat Posts: 1,312

    Hello,

     

    Please run the built-in "F-Secure Support Tool" with sysadmin rights on a typical affected computer. Submit the resulting FSDIAG compressed package to your local supporting partner, so that F-Secure Lab can take a look at it and centrally correct the AV database or DeepGuard/HIPS ruleset, if necessary. This is the quickest venue for solution, FSC responds really fast.

     

    Best Regards: Tamas Feher, 2F 2000 Kft., Hungary.

    ebennink
  • BenBen Posts: 2,640

    Hello EdwinBennink,

     

    Glad that all is now sorted out.

    Thank you for sharing the solution.

    ebennink
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