Spam Control not Processing messages

Jeffa901 Posts: 1 New Member



For a few weeks now, no incoming emails have been marked as spam in "F-Secure Email and Server Security". Transport Protection - Spam Control shows '0' processed messages.


Within the F-Secure logs i have found numerous instances of the following message which points to the issue.


1356 2016-01-28 10:31:40+10:30 srv000 Domain\adm.user F-Secure Content Scanner Server Scanning 'message' by F-Secure Spam Scanner was unsuccessful. Reason: SSL certificate issue: X.509 error value. 24 similar errors occurred in last 11 minutes.


Any assistance for how to get this going again is much appreciated.




  • Ben
    Ben Posts: 2,265 F-Secure Product Expert

    Hi Jeffa901,


    Are you able to ping or reach the following address from the affected server with web browser?


    For further troubleshooting, you might want to open a support ticket

  • Vad
    Vad Posts: 632 Forum Guru

    Hello Jeffa901,


    What OS do you have on your server? Did you install any MS updates at the time when the issue appears first time?


    Best regards,


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