Premium code on Lollipop - unable to enter the letters.

When trying to enter code to connect my Anroid lollipop device only a numeric keypad appears but the premium code contains letters.  I have tried copy/paste but only the number will paste into the field.

Any Ideas?


  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Steel_engineer,


    You can follow the steps mentioned here to upgrade your F-Secure KEY to a premium version. Once done, please check the steps here to sync your KEY data between devices; once you subscribed to the F-Secure KEY premium service.

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