Excel freeses with KEY

Mika_H

I have Win7 with office 365 and KEY 3.3.101

When I have KEY running in background a while it freezes Excel into not responding state. 

I have killed KEY process and that frees up the Excel. When not starting KEY at all Excel freeze

does not happen at all.

 

What to do to resolve this very very very very annoying problem?

Ben

Hello Mika_H,

 

The KEY version you use is already a few months old. Could you upgrade to the latest version 4.0.106.

This latest version allows you to disable the autofill functionnality, which is most likely responsible for the behavior you observe.

 

Once upgraded please disable the autofill and test out if Excel still freezes.

Jani_

This is similar to my problem: https://community.f-secure.com/t5/F-Secure-Key/FSK-slows-down-Excel-2013-when/td-p/75453

Ben

Hello Jani,

 

This is indeed a known issue and our development team is working on a better solution for this problem.