KEY free opens empty: all data erased

I have Android 4.4.2 on my Samsung Galaxy Pro 10.1. I used KEY free., ver. 2.2.4.  Today I woke up and ALL the passwords, account info etc. were gone, including the master password. KEY was empty and asked me to create a new master password. Not so funny. Especially when all passwords to synchronize etc. are = were there.

What can I do? 


  • Ben
    Ben Posts: 2,641 F-Secure Product Expert

    Hello Stinde,


    Unfortunately, if you used the free version and didn't have a synchronization with another device, there is few to be done. Could you check what is the version of KEY you are now running? In fact version 2.2.4 is an old version already.   Do you have the auto-update of apps enable on your device?

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